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In this digital world that we dwell in, technology has completely transformed our existence, not only in the way we live and work but also in terms of how we consume. As far as businesses are concerned this implies handling the challenging task of ensuring secure growth despite spiraling costs and increased competition. As such CTOs in this regard need to develop a foolproof business plan that maintains focus on key areas such as customer/user experience, data analytics, the security of data from the threat of fraud and cyber-attacks as well as compliance of internal and external regulations to ensure survival in a highly competitive environment. Moreover, for any implementation to be effective it is absolutely essential to ensure that it permeates throughout the organization.
As a matter of fact CTOs need to cater to not only the need of customers but also those of the employees who use their devices for both businesses as well as personal tasks. Keeping these requirements in mind some of the most significant areas to invest in technology include:
Mobile Device Management (MDM)
It is essential to have a powerful MDM solution to ensure that every enterprise-managed device is deployed with the necessary protocol to protect itself in the event of a possible cyber attack to business or personal data as a result of the navigation through insecure networks. An effective MDM solution should be capable of remote access, wipe and control, location tracking, geofencing and user authentication among other features to keep the device and its data safe at all times. Since MDM solutions impose restrictions, it ensures optimal usage of the data for businesses, thereby enhancing user productivity, workflow efficiency, and fluidity in internal operations.
The MDM software in itself is an efficient solution for IT teams as it performs multiple tasks such as bulk enrolment of devices, user management, mass deployment of security policies and device restrictions and many others from a single platform, thereby simplifying the process of managing, monitoring and securing devices and data.
Where the majority of the organizations focus primarily on customers while defining end-user experience CTOs have set a new trend by including employees too. Software with an intuitive interface can not only aid in boosting employee productivity but also helps in keeping them more engaged and involved in their work. To achieve this a software tool should have the capability of working seamlessly on multiple platforms in addition to being able to simplify processes such as profile creation and user self-management that empower employees to work independently from anywhere at any time, without compromising on privacy and security.
Cyber Secure Work Environment
Though the degree of a cyber attack is solely dependent on the way employees use security tools and manage their security settings, such a threat comes with unfathomable ramifications to the stability of an organization. This implies that it is vital to invest in preventive as well as remedial technology and mechanisms to construct a robust cyber defense system for the safety of the organization. The security mechanism and techniques should offer comprehensive coverage across the entire periphery of the organization so that all activities can be monitored, detected and measured to prevent attacks and to provide corrective measures in the event of a threat becoming a reality. Additionally, it should simplify security management for users and allow them to report a threat or unusual activity as soon as they note it.
Cloud: A new way of working
Undoubtedly, cloud computing is the next big trend in enterprise technology as it provides the benefits of desktop and software virtualization. By investing in cloud technologies, CTOs can empower employees to work more efficiently and increase employee engagement since it allows users to access cloud services from anywhere by using an Internet connection.
The year 2019 has been witnessing large scale pilot projects and trials involving 5G on the go in various countries across the world when it was first tested as lately as in 2017 only. With the global standard for 3G scheduled to be released in 2020, it is not at all surprising to note that it has started commercial advances in the US and parts of Asia too. Technically, the benefits of 5G will go far beyond enriching consumer experience as it withholds the power to support high-value services such as those that are IoT enabled and power critical (utilities, public safety, healthcare, etc.).
While agility, productivity, employee engagement, and enhanced customer experience are the primary factors that CTOs need to consider when looking at investing in new technology trends, it's equally important to consider scalability so that the organization can quickly adapt to the future needs.
At Technogrips, which is a leading mobile app development company, we have diverse experience in Cloud solutions, Cybersecurity, and User Experience, among other areas. Before suggesting the perfect technology strategy for an enterprise, our team undertakes a detailed analysis of the client's unique requirements and processes to get a better understanding of the solutions that will work best for the organization.